|Fidelity Life Funeral Assurance|
Fidelity Funeral Company (Private) Limited opened its doors to the public on the 1 st of June 2007. The company is a subsidiary of Fidelity Assurance Company of Zimbabwe Limited under the ZHL group of companies. The company as a strong financial base that is supported by experienced and professionally qualified management and staff. Fidelity Funeral Assurance Company has a combined wealth of experience as its employees were drawn from various insurance and assurance companies.
Fidelity Funeral Assurance Company was formed to capture the existing market for funeral and related services. The customer is king and client satisfaction with quality and timely service are the company's top priorities. The company is located at 147 Harare Street and it has welcoming offices and state of the art hearses. You can be guaranteed of quality service. Products have been tailor made to suit every customer's funeral requirements. Each customer is viewed differently from the other as each case is unique and we endeavor to provide solutions that best suit the customer at affordable prices. We promise you quality, integrity, honesty and value for money. Your burden is ours and we are with you always. We keep this promise.
A wide range of coffins and caskets are on offer to suit every budget. Various facilities have been put in place to assist our customer during bereavement including credit facilities where bereavement occurs unexpectedly and financing is required. The company also has a facility for Zimbabweans in the Diaspora for both funeral services and assurance.
Fidelity Funeral operates 24 hours a day including weekends and public holidays.
Fidelity Funeral Assurance has a unique concept, the Loyalty Club. This is a club to which one is nominated and offered membership by the company. Nominations are based on repeat business, leadership in the community, captains of business entities, social responsibility and other traits. When a misfortune happens, members access services at a discounted rate and they get tents and chairs at the mourning venue for free. Customers referred by Loyalty Club members also enjoy discounts and access to credit facilities.
The company has products for individuals, families, burial societies, churches and corporates. In addition, the company has savings scheme which allows for flexibility.
The company also offers funeral planning services where one can actually come up with what they want to happen at their funeral and state who does what, how and when.