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Fidelity Life Assurance

Fidelity, or faithfulness, is the cornerstone of our existence. It’s what we’re all about.

Our Dynamic Divisions

Fidelity Life Assurance of Zimbabwe is the mother brand under which various other business units sit, as depicted in the organogram below:

fla-group

Fidelity: Future, Past & Present

Why you can have faith in Fidelity

Fidelity, or faithfulness, is the cornerstone of our existence. It’s what we’re all about. For great off–the-peg and tailor-made products and services that guarantee financial peace of mind, you can indeed have faith in Fidelity, through our various subsidiaries, in both local and regional spheres.

An Accomplished History

Ours is a long story, rich in history and accomplishments. Established first in the United Kingdom as
Legal and General (Pvt) Ltd, Fidelity Life Assurance Zimbabwe came into being in 1936 when a branch was opened in Bulawayo.

In 1988, a local consortium then bought the long-term assurance division, cementing it as a truly Zimbabwean brand.

In 2016, Fidelity celebrates its 80 year anniversary, a fantastic achievement we are justifiably proud of.

ISO Pioneers

Fidelity Life was listed on the Zimbabwe Stock Exchange in 2003. In 2005, we became the first Insurance Company to receive ISO certification, as our vision to deliver quality service across the board became reality.

Super Subsidiaries

In addition to the core business of long-term assurance, Fidelity Life also has subsidiaries in related fields of financial services, offering:

  • Medical Assurance
  • Asset Management Services
  • Funeral Assurance
  • Financial Services, Micro & Business Lending
  • Actuarial Services

Over the years, Fidelity Life has developed innovative products and services to ensure members receive maximum returns and exceptional cover. It’s why we are one of the most trusted and respected life assurance and financial services companies in the region.

Vision, Mission & Values

Clear, Unblinkered Vision

Our vision is simple. We aim to be the preferred Life Assurance and Financial Services provider in Zimbabwe and the region.

We will stop at nothing to build an incomparable organisation dedicated to providing lifelong value, quality service and products for policyholders, shareholders and staff, across generations and business functions.

We will make sure our clients are happy by:

  • Providing unique and innovative products and services that meet our customers present and future needs
  • Maintaining structures and processes that deliver integrated, flexible and timeous service for true customer satisfaction
  • Delivering consistent returns for the benefit of all our stakeholders

What we stand for:

  • Fidelity: We are true to our clients; we do not break their trust
  • Innovation: We are consistently improving ourselves, our products and how we work
  • Teamwork: We work better when we work together
  • Empathy: We listen and understand before we talk
  • Recognition: We encourage and reward achievements